Beschrijving
Description: Dutch Speaking Customer Service Advisor - no experience required, email and live chat only!
We're seeking those passionate about customer service who can speak Dutch to a C1 level to work alongside Spotify in Sofia, Bulgaria
No experience is necessary as you will receive award-winning training to make sure your career gets off to the best possible start. This is a hybrid role with a mix of office and home days.
In addition to all this, you'll receive:
- A gross salary of 3300BGN per month
- A monthly performance bonus up to 200-300BGN per month
- A relocation package, including Flights and 2 weeks accommodation on arrival in Sofia.
- Food allowances worth 60BGN per month
- Transport allowance worth 60BGN per month
- Full time contract (40 hours a week) Monday-Saturday, 8 hours per day
- Industry award-winning training
- Private medical insurance
What will I be doing?
- You will be taking inbound emails and messages from customers who are having issues with their Spotify account. Dealing with general inquiries and concerns, billing, tech challenges and account questions
- Following on from your training and continuous support, you'll be speedily troubleshooting these issues whilst providing top class customer service.
- This role will not see you talking to customers on the phone, its email and live chat only so perfect for people not wanting to directly interact with customers.
What do I need to do this?
- EU passport or ID card
- C1/2 in Dutch
- Training is in English, so you'll also need to be highly competent in the English language
- Passionate about customer service
- Ability to multi task
What's next?
- Hit the apply button!
- Have a chat with one of our consultants
- One stage interview
- Job offer!
Extra informatie
- Status
- Inactief
- Opleidingsniveaus
- Middelbare school
- Plaats
- Sofia City
- Werkuren per week
- 155772
- Dienstverbanden
- Fulltime (startersfunctie)
Callcenter / Customer Service | Klantenservice medewerker | Fulltime (startersfunctie) | Middelbare school
